Let’s face it. No matter how finely we tune our leasing process, we’ve all got the properties in the back of the class that are busier tossing spitballs than getting rented. And the really tough part, of course, is snagging that property by the collar before an owner starts the daily dial.
Earlier this week we got a call on the black phone (ok, they’re all black, but that’s not important). The caller revealed that some ShowMojo lockbox customers actually answer the phone and enter showings through the ShowMojo Dashboard.
Sometimes we get shiny object syndrome. We admit it. We chase after things like ShowMojo PHONE, best-of-breed lockbox solutions, and document verification. You know, things that go beyond digital scheduling and marketing that no one – or few people, at best – asked us to do. It happens.
You wouldn’t believe the bumps that got us here. We’ve had product leaks the size of New Jersey. We pre-released hundreds of units to meet demand for a product we had yet to announce… And now we’re at journey’s end, and what do we have to show for it? Read on!
What’s a lightning feature? It’s a not-so-huge new thing we got done lightning quick. You were thinking lightning Eureka, weren’t you? Ah, were that only the case.
Here’s a long-standing feature request: “We don’t show to people who don’t meet our screening criteria. Can we keep them from scheduling showings?” Have you asked this question – or up-voted this feature request? Well, we have a beta for you.
Sorry for being gone so long. We’ve been ridiculously busy working on stuff that is as critical as it is mind-numbingly mundane.
Dr. Killjoy scored a major victory this week. After days of rumination we could come up with nothing silly, amusing, nor even mildly entertaining about a heatmap.
This afternoon we switched on Showing Feedback Surveys for all accounts! This isn’t a beta. And there are no hoops to jump through. After a showing is completed, the schedule-a-showing page automatically becomes a feedback survey. It just works.