Hiring Good Help Sucks Right Now. Try Live Answer Instead.
It is a hot job market, and we know property managers and investors are feeling the heat when it comes to hiring good help. Currently, there are twice as many job openings as there are people looking to work. Even awful help is expensive, which is really, well, awful.
Leasing Automation is the Very First Answer
Good thing ShowMojo automatically answers every phone call, email, or text message, then gives each prospective renter a link to self-direct their way through your leasing process. This gives you and your team time for more meaningful things.
But, as a ShowMojo user, are you really taking advantage of all this time-saving automation?
- Do you have any and all Third-Party Systems Configured to forward all leads to ShowMojo?
- Are you using time-saving features like Showing Notifications for current occupants and Listing Activity Reports for owners?
- Do you have Dynamic Prospect Nurturing configured — so you are making the most of every lead?
- Are you spending money on marketing? Do you have Listing Boost enabled to make the most of every marketing dollar?
- Are you watching and acting on your Daily Performance Alerts to keep those market times as low as possible?
All these features reduce your team’s effort or your dollar spend (and those are kind of the same anyway).
Need help to ensure all this is in place?
What to Do When Automation Isn’t Enough?
While leasing automation really is the future, it doesn’t mean everyone wants to immediately hop on the bullet train to robot town.
Your team’s successful leasing process and goals may require some human interaction. (Cue the shock and awe from Gen Zs everywhere.) That’s great, but it takes more people, and hiring, and all the pain mentioned above. Or maybe it doesn’t.
For these situations, for those who suffer from robot phobia, or for any other need, ShowMojo created Live Answer to direct calls from prospective renters (and others) to real-life human beings. That’s our humans, instead of your humans, just to be clear.
Live Answer agents:
- Qualify prospects prior and schedule showings.
- Assist self-showings when they are having difficulty entering the property or home.
- Send scheduled prospects and all other leads through ShowMojo’s automation for showing confirmation, nurturing and cross-marketing.
- Answer prospect questions about your listings and a variety of other topics.
- Email questions they cannot answer to you and your team. (You can answer directly from the email.)
- Identify high-value callers (you specify what’s high-value) and transfer those calls directly to your team (you tell us exactly where).
Live Answer agents don’t just provide accurate information, they are trained to represent your brand as if they were part of the team — because that’s exactly what they are. From big-picture inquiries to real-time instant answers for questions on lockboxes and self-guided tours, ShowMojo is the invisible helping hand guiding prospects to run their own leasing journey and saving everyone’s time in the process.
Are you a ShowMojo customer and would like to reduce your hiring headache?
Schedule a Call About Live Answer
Not Yet Using ShowMojo?
Aw, man, how many more of these newsletters are we going to have to write?
Help us make leasing easier, for you and your team. Then you’ll have time for more meaningful things.
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