Self-showings — combined with true leasing automation — are a liberating paradigm shift for many managers and landlords.
When done right, prospects can self-direct their leasing journey:
- From the moment they find their home of choice on an internet listing site,
- To complete pre-showing qualification,
- Then schedule a showing,
- To verify their identity and pass other fraud preventions, and
- Ultimately confirm the showing and arrive at the home.
Without your team having to lift a single finger.
But that last foot — getting the prospect from one side of the front doorway to the other — can sometimes be a truly vexing experience.
Perhaps the prospective renter skipped an identity verification step. Perhaps they didn’t arrive within their showing window. Maybe they read “Push Door” on the lockbox and thought it meant the thing on the house.
No matter the issue, ShowMojo has the solution.
Live Answer agents can give a self-showing assist so you and your team don’t have to.
Starting today, Live Answer agents will attempt to resolve these (and any other) self-showing issues directly with the prospect.
Already using Live Answer? There’s nothing you need to do. This service is enabled on your account.
Not using Live Answer? Check out our Live Answer bundle plans. There’s a lot more benefit than just a human voice for any prospect who requests it.
As we are just rolling out this self-show assist feature, Beta Club Rules do apply. Most important, it is not 24/7 just yet. Experienced agents are currently available to assist prospects from 9am to 8pm EST on weekdays and from 10am to 6pm EST on weekends. We’ll extend these hours as we continue to roll out the program.
Hello, we’re ShowMojo.
We spend every day of every week thinking about and making leasing easier for managers, landlords and renters. Why? So we can all spend time on more meaningful things.