Farewell to Fraud: Phone Call Verification Out of Beta
If you’re doing self-guided tours, your newest line of defense against fraudsters just shot out of beta.
And it’s as simple as picking up the phone.
Whether you’re already following our Self-Show Security Best Practices, or you’re a bit lax — our Phone Call Verification feature is there (only when you really need it) as your last line of fraud defense.
How Self-Showing Phone Call Verification Works
Fraudsters are lazy opportunists. They hate extra steps. But you’re going to love these — here’s how our phone verification works:
- Prospect arrives at your listing, verifies location, and calls your team (via a ShowMojo phone number).
- Someone on your team picks up and accepts the call.
- Your team can ask any question you like to validate the caller’s identity.
- If and when your team member is ready to distribute the access code, they can do that during the call.
- The access code is automatically announced over the call and sent to the prospect via text message.
How to Make it Work for You — and Other Stuff You Should Know
We are almost as serious about customization as we are about fighting fraud and automating your leasing process. So we made sure you can enable and disable this feature on a listing-by-listing basis.
That way you can focus on the listings that are being targeted.
You can also adjust your settings based on your team’s availability and your overall level of concern. The feature can be enabled only for specific listings. Additionally, if no one on your team is available for the call, you can decide whether or not ShowMojo proceeds to deliver an access code.
Treat Yourself to a Few More Lines of Fraud Defense
Go ahead, you deserve it (and, frankly, we all need it).
Think of Phone Call Verification as the absolute last line of fraud defense, when nothing else works. In most any normal scenario, it shouldn’t be needed. Rather:
Not Yet a ShowMojo Customer?
If you’re conducting self-showings, serious fraud prevention is no longer optional.
Let us show you how ShowMojo can upgrade your security while freeing up your team and boosting your bottom line. Really.