ANNOUNCING Frequently Asked Questions

Do you need somewhere to answer common questions from prospective renters – somewhere that does not involve your voicemail or email inbox?

And how about the ability to communicate directly to a prospective renter – apart from your owners or current tenants?

All Things Asked and Answered

Just like your rental listings, Rental Application, and Application Criteria, ShowMojo publishes your tailored set of Frequently Asked Questions with a link from each listing page.

Not sure you need to add a FAQ? Or just looking for common questions? Try these on for size:

How long does it take to get approved?
Why do I need to provide a copy of my drivers license?
Is the pet policy negotiable?
Are we there yet?
Where do babies come from?

Many Frequently Asked Questions come from prospective renters. And some originate from the back seat.

FAQs for Live Answer

Remember Live Answer (24/7 On Demand)? The ground-breaking call answer service that you can enable and configure directly from your ShowMojo account at any time?

Frequently Asked Questions make Live Answer that much better.

You can add FAQs specifically for use in Live Answer (or share them between Live Answer and the web) making crucial information immediately available to the agents fielding your calls. Better yet – you can update these FAQs whenever you need to. Those updates will be immediately available in Live Answer.

Get Started

You’ll find everything you need on the Gallery & Branding Settings page. Just scroll to the Frequently Asked Questions section at the bottom.

Team ShowMojo

P.S. Attending NARPM Broker/Owner in Las Vegas? Join us for breakfast at 7am, Tuesday, April 10th. Aw, come on, you know you’ll still be up. And bring a friend — it’s on us. Just be sure to Register for the Event.

I always have a good experience when I have to reach out to ShowMojo Support Team.

Dan Ferguson, Ferguson Property Management

I believe the ShowMojo team demonstrates a high level of professionalism by effectively troubleshooting and consistently identifying solutions to any issues that arise. They consistently deliver prompt responses whenever we experience technical issues, ensuring minimal wait time for resolution.

Jake White, Dasa Properties

Our company started using ShowMojo lockboxes to show our vacant properties about a year and a half ago, and we have been very pleased with both the product and the support. With ShowMojo, we have both wide syndication and rigorous anti-fraud protections. The amount of transparency included in ShowMojo allows us to see everything that’s happening almost in real time, as well as statistics and trends. Our leads seem to find ShowMojo easy to use, and the automations allow for nearly constant communication with contacts both before and after the showing. Additionally, the sophistication of the software allows us to tailor operations to meet our needs while remaining reasonably straightforward to adapt. When we do need help, the responsiveness of the ShowMojo support team is unparalleled. In addition to being available for pop-up questions, they periodically contact us just to see how things are going and if we have any questions. I would highly recommend ShowMojo to anyone.

Robin Lindblad, Gates Management and Realty

I started using ShowMojo several years ago. Before that, I created several ads on various sites and responded to every email regarding those ads. With ShowMojo, I create my ad on their platform, which automatically publishes it across multiple sites. After creating the ad, I select specific dates and times, and ShowMojo automatically schedules appointments with potential tenants, so all I have to do is show up to show the property!

Paul Salmela, Bridge Realty

ShowMojo has been a lifesaver for me. We operate a very small property management company in Northern Rhode Island, and ShowMojo has helped save us the need for a full-time receptionist. We appreciate that prospects can self-schedule, and we now direct calls from our dedicated phone number to an email address. There, we’ve set up an auto-response email that addresses 90% of the inquiries. Without this service, our property manager would have quit five years ago. We are extremely satisfied with the functionality and the cost savings!

Stacy Corrigan, Peace of Mind Property Management & Real Estate, Inc.

I have been a ShowMojo client for a full year now and have found this company to be very helpful. I love the digital access available for in-person showings and the pre-screening option that we utilize. These features have freed up my time substantially. I highly recommend this company if you are looking for a state-of-the-art showing service system.

Rob Ertman, Colorado Real Estate Sales and Property Management