Winning Back Time: Simple Property Management’s Game Plan with ShowMojo

Reduced drive time by 60 hours per year

Implemented secure keyless property access

Reduced listing fraud with security scans

Jon Smith, owner of Simple Property Management, has two big projects: he coaches the local high school basketball team and he manages 175 residential units throughout Grand Rapids.
The demands of these projects used to overlap, but that was before Smith started working with ShowMojo.

You can read Simple Property Management’s Full Story Here. Or just keep reading for the short version.

The Challenge

Coaching basketball doesn’t fit neatly into a traditional workday. For Smith, that meant his property management priorities often clashed with his personal commitments.

Constantly handling calls, scheduling showings, and managing lockboxes stretched his time thin, making it difficult to focus on expanding his business or enjoying his time with his players.

The Solution

Smith turned to ShowMojo in 2013, drawn in by its Leasing Automation capabilities and time-saving potential. By implementing automated scheduling and self-showings, Smith offloaded nearly all of his communication and administrative workload to ShowMojo.

Impressed with these results, Smith sought out other ways he could use ShowMojo to get back more of his time.

Intrigued by the prospect of keyless entry, what he landed on next was the MojoLock. For him, the promise of keyless entry that MojoLocks provides meant a better experience for his staff, vendors, and residents.

But cost was an issue, so Smith slow-rolled it.

He added MojoLocks gradually each time a unit turned over. By incorporating MojoLocks into his turnover costs, he covered his cost and saved himself, according to his calculations, over 60 hours of drive time each year.

With keyless entry and automated scheduling, Smith had gotten himself and his team out of the drudgery of leasing. But he didn’t want to lose the personal touch.

So for his coup de grâce, he implemented Live Answer, which provides prospects with a real human they can talk to at any time, without his team needing to be on call 24/7.

The Results

With ShowMojo, Smith can focus on being present as a basketball coach, making sure his owners are happy, and growing his business.

He’s no longer chained to his desk, he’s driving less, and his residents love the convenience of keyless. His newest goal is to go all in on the MojoLocks and convert all his units to keyless.

I believe everyone should be keyless. Property managers will say keyless locks get stuck. Normal locks get stuck too. In both cases, it’s almost always an installation issue, not a keyless issue. If I ask them, none of my residents would choose to have a key instead of having keyless entry. The MojoLock gives you both… since it can be keyed to master keys and tenant keys.
Jon Smith, Simple Property Management

Share Your Success

Our goal with these case studies is to document valuable lessons, share insights, and learn from some of the best property managers in the business.

So far, we’ve created a dozen Action-Packed, Insight-Filled Case Studies. But we’re always on the lookout for more.

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