Setup: Download the App and Go

MojoBox FAQs

What is a MojoBox?

Originally designed exclusively to work with ShowMojo, MojoBoxes can now be purchased and used completely independent of ShowMojo.

Now anyone can leverage the power of smart access. Check out The MojoBox Product Page to learn more.

How does it work?

  • Simple and intuitive operation directly from a mobile app or by entering an access code on the keypad.
  • Access via a MojoBox is extremely versatile with access code restrictions by hour, by day, and by month – for up to 28 months.
  • Self-guided tours are more secure and safer with a digital lockbox.
  • MojoBoxes can be shackle mounted and effortlessly moved from one home to the next. Or remove the shackle, insert the shackle plugs, and mount the MojoBox for permanent usage at one location.

Is the MojoBox physically secure?

The MojoBox was built to stand up against brute force entry attempts. Furthermore, MojoBox technology leverages a supply chain with deep experience in US-based deadbolts and smartlocks.

MojoBox is IP55 water resistant. It is rated to operate in both hot and cold climates and is factory-tested to withstand conditions as cold as -31ºF (-35ºC) or as warm as 140ºF.

What is the battery life?

With four alkaline AA batteries, a MojoBox will last more than two years under a normal usage scenario.

With four lithium AA batteries, a MojoBox should last more than three years.

MojoBox will alert the user when the batteries are running low. The alert is enabled when around 20% of battery life remains. With low batteries, it will continue to lock and unlock. When in use it will flash red for five seconds to alert you about the low batteries.

The new MojoLock G3 includes a Micro USB port at the front bottom of the lock. Just plug in any battery pack and you are good to go even when the battery has run out.

What types of access does MojoBox support?

Keypad Access Codes

MojoBox access codes, generated from the MojoLock Mobile App, are immediately usable. You can generate access codes without physical proximity to the smartlock.

MojoBox supports the following types of access codes:

  • Day code: Good for unlimited uses on the day for which it has been generated.
  • Multi-day code: Good for any number of days, including years in the future. This is a great option for resident access, as a code can be generated to match the duration of the lease.  These codes must be used on the first calendar day of their access window to remain valid.
  • One hour code: Good for unlimited uses in the hour for which it has been generated.
  • Multi-hour code: Good for anywhere from two to six hours.
  • One-time code: Good for one use within six hours of being generated.

At present there is no way to generate the same code on multiple MojoLocks — for example, to give a showing agent access to multiple homes with one code. Instead, the MojoLock Mobile App should be used for Bluetooth lock/unlock access.

Bluetooth Access

MojoBoxes are accessible directly from the MojoLock mobile app via Bluetooth, when within range.

Keypad Access Lockout

MojoBoxes include an anti-brute-force feature that, after too many incorrect access code attempts, disables keypad access for a brief period.

Whenever four incorrect access codes are entered into a MojoLock, the keypad will not respond to button presses for one minute.

Need more help? Contact Us

If you have any questions or concerns about MojoBox that are not covered above, please send us a message. Our support team will respond as soon as possible.






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